Dear Unknown,
It's fine to read and write a fact which soothes an organization, real facts which often reflects the truth are hidden and obviously they will not provide a "soothing effect."
Indian population, which grows as drastically as our inflation and alike our political scams, finds it hard to travel from a place to another.Which provides an opportunity to raise a question, "Our country is free, do we have the freedom to travel freedom to book a ticket???" Hell NO.
I personally prefer Rail route than troubling roadways, i was there in Integral coach factory for my In-plant visit. Trainers portrayed the positives of Indian railways and most of them are true.
Indians prefer Railways than any other transport ways, especially middle class families are in damn dependent on Indian railways.
Middle class people reflects half the population, so railways has the responsibility to satisfy customers and to give them a happy voyage but in reality INDIAN RAILWAYS NUMB on dealing Indians.
Example you ask ?
Kindly ask our Indian Railway minister(am not sure who holds it, it changes day in day out) to book a tatkal ticket particularly on Saturday morning, i have my premonitions.
1) Our honorable minister may go BERSERK while booking tickets (kindly arrange an ambulance in advance)
2) High chances are there for Mid polls on his/her constituency, am sure he will not be there to witness it.
3) If he starts walking to his destination while opening the IRCTC site, chances are high for him to reach his destination before the site loads its page.
You can find thousands of funny posters displaying the plight of people while booking a tatkal ticket.I will vent my anger through Facebook status and with my friends, but the situation has never changed.

SOLUTIONS:
1) Please BAN the IRCTC web site and cancel all e-tickets, i-tickets.
2) Give young souls a sponsored training on Web designing and web management, bright minds can find a solution to avoid this mess, technology grows in the same phase as our population. India has capability to solve this simple problem of dealing web traffic.
3) Hand over the web site to private players, they can do lot better than present way.
Above all, Kindly please don't steal in the name of booking charge, in reality you must give us compensation for wasting our time and increasing our blood pressure while booking tickets.
Understand your responsibility and act accordingly, if you are asking me whether i'm too perfect to point or whether i'm a web developer ?
I'm none, i am a common who wants to book a ticket and to travel and to solve my priorities.
i don't wanna loose some moments and chances just because of your DUMB website.
Apart from all, if i was asked to judge and provide WORLD'S WORST WEBSITE AWARD, without a second thought i will be glad to crown IRCTC website with WORLD'S WORST WEBSITE AWARD.
And another funny instance, SAVE PAPERS movement right ? we don't need to take printouts and waste papers. well good initiative.
I have wasted 1 hour in front of my monitor, waiting for IRCTC to load, Please help us to save electricity by altering your site, so that i don't need to waste electricity by waiting for your site to load.
Help us to SAVE ELECTRICITY and to avoid being B.P patient !!!
Thank you.
Your's truthfully,
WWW(see above for abbrev) Hater.
Crisp as usual Deepak and you certainly have said it right. Booking tatkal on net is nerve racking and at times frustrating.
ReplyDeletethe frustrated Indian LOL
ReplyDeleteஇதுக்குகே வறுத்த பட்டா எப்படி நண்பா? இன்னும் நாம அனுபவிக்க வேண்டியது நிறையா இருக்கு. ஜனநாயகம் வாழ்க.
ReplyDeleteTrue...
ReplyDeleteWorld's worst website...Nice title :D
Oh..IRCTC...I wish they allowed people to but trains...I would have sure bought one....Paying a life long EMI sounds better to me than waiting with hyper-panic biting nails...Whether I get a ticket? Whether I don't? Whether I get to return home? Whether I don't? Damn I wished they allowed trains to be bought at Shopping Malls :(
ReplyDeleteI agree ... I have actually given up trying to book tatkaal . Irctc truly deserves the worst website award !
ReplyDeletecame here after a long time ..
ReplyDeletewell i hope they do something about the website although I have not had any problems wiht it anytime
Bikram's
Yes. Been there, done that, same feelings, if not angrier. Prefers travelling by bus now!
ReplyDeleteBan Irctc,my life survives on that :)..Very well written article though
ReplyDeletehttp://www.ankionthemove.com/
Even I've experienced the same.I don't know who has designed that system. If it was given as college project, it would have been better.
ReplyDeleteThe title is perfect!
I am sure if you start a club named I hate IRCTC,
ReplyDeleteI'm sure it will hit a million likes in few hours :)
Long time,I know :P
I can empathize with you bro. Been there, done that. IRCTC sucks.
ReplyDeletewell penned deepak and totally bang on !
ReplyDeleteSpot on! IRCTC sucks...
ReplyDeleteThere's scope for improvement, but IRCTC is verymuch usable, except peak hours
ReplyDeleteVisiting your website after a long time... I havent known a single creature who has booked tickets easily from Indian Railway website. Good writing as usual...!
ReplyDeleteRegards
Village Girl
lol .. but you actually presented the bitter truth how pathetic the website is actually!
ReplyDeleteThe scene at a metro city EMU platform. Wide entry EMU is"General" booking option of this IRCTC. Narrow entry EMU is this Tatkal option. The time is rush hour 9.45 a.m. Now you need to get into a narrow-entry-EMU which plies to your office area. Travel time to your office is 15 minutes. If you don't get to your office @ 10.00 a.m you lose your one-day pay. Imagine the hopelessness and anger.
ReplyDeleteTHIS IS THE WORST WEBSITE I HAVE EVER SEEN IN MY LIFE. ITS A TRUE AND GENERAL PERCEPTION THAT GOVT SERVICES WILL REMAIN GOVT . U KNOW WHAT I MEAN. SARKARI KA KAAM SARKARI JAISA !!!!
ReplyDeleteEITHER DEVELOPER IS USELESS OR PEOPLE WHO HANDLE THE SERVER ARE USELESS OR FOOLS WHOSE ASS SHOULD BE KICKED OF AND DISPOSED. I AM A GUY WHO WORKS ON SERVER SIDE . I UNDERSTAND THE ISSUES THAT COME AT SERVER SIDE. BUT THE KIND OF MESSAGES AND THE WAY IRCTC SERVER IS HANDLED. IT SEEMS SOMETHING FISHY IS THERE. ITS BEING MANIPULATED AT THE TIME OF TICKET BOOKING. THIS IS THE FRUSTRATION COMING OUT WHILE EXPERIENCING THIS PIECE OF SHIT WEBSITE.
FOR RATING THERE SHOULD HAVE BEEN ONE MORE OPTION "ZERO START"ALL SHITTI WORDS ARE FALLING SHORT TO DESCRIBE MY EXPERIENCES WITH THIS SHIT OF A PIECE WEBSITE.
ITS PURE SHIT.